SEPTA’s plan to rebrand the Route C bus received support yesterday from riders, but some questioned the agency’s ability to inform the public before the changes takes place.
At a public hearing yesterday at SEPTA’s Market Street headquarters, several riders spoke in favor of the proposed change, which would likely take effect in February if approved by SEPTA’s board. The route, which carries an average of 15,000 weekday riders, would be divided into Route 4 that would go from 11th and Nedro to Broad and Pattison, and Route 14 that would go from the Cheltenham and Ogontz loop to City Hall. Service levels would remain the same.
“It should have been done 25 years ago,” Douglas Diehl, of Tri-State Transit Group, told a SEPTA panel. “We need to put customer service first over nostalgia.”
SEPTA spokesman Andrew Busch said the agency’s information campaign would likely include fliers and other advertising.
“Two and a half months may not sound like a lot of time, but a lot of people have heard about it — and we think that gives us enough time to get the word out,” Busch said.